Cancellation policy

Subscription Terms

When you purchase a subscription, you authorize ddgbeauty to charge your selected payment method at the price and delivery frequency shown before checkout. Applicable taxes are added to each order. Your subscription renews automatically until canceled.

Managing or Canceling a Subscription

You can manage or cancel your subscription through your customer account or by emailing support@ddgbeauty.com. Submit a cancellation or change at least 24 hours before the next scheduled charge. Requests received after an order enters processing apply to the following renewal.

Orders Already Charged

An order that has already been charged is handled under our Return & Refund Policy. We will provide any renewal reminder or cancellation right required by applicable law.

Payment Problems and Price Changes

If a payment fails, we may retry the payment, ask you to update your payment method, or pause or cancel the subscription. We will provide advance notice before changing a future subscription price when required by law.

Contact

Email support@ddgbeauty.com for subscription help. After-sales requests are handled Monday through Friday, and we reply within 24 hours.