About ddg

About ddg

Skincare for Real Routines

ddg® creates practical skincare for everyday routines. We focus on comfortable textures, clear directions, and formulas designed around specific skincare needs.

From formulation direction to product testing and refinement, our expanding beauty team stays closely involved in product development. Direction, Dissolve, Glow reflects our approach: make each step easy to understand, remove what the skin does not need, and support a fresh, comfortable finish.

Our broader beauty business generates tens of millions of U.S. dollars in annual sales in China. Our commercial footprint spans Tmall, JD.com, Amazon, Walmart and TikTok, together with offline distribution partners across Southeast Asia.

ddg® is operated by Knowhow Biotech Limited.

ddgbeauty

Simple

Clear steps and easy-to-use formats help skincare fit into everyday life.

Focused

Each formula has a defined purpose, with product information that explains how and when to use it.

Refill Options

<p>Reuse the Outer Jar</p>

Reuse the Outer Jar

If you already have a compatible cleansing balm jar, choose a refill pod instead of another complete container.

<p>Choose the Right Format</p>

Choose the Right Format

Full-size, refill, and travel formats let you select the option that fits your routine.

<p>Check Local Recycling</p>

Check Local Recycling

Separate packaging components where possible and follow your local recycling guidance.

<p>Reuse the Outer Jar</p>

Reuse the Outer Jar

If you already have a compatible cleansing balm jar, choose a refill pod instead of another complete container.

<p>Choose the Right Format</p>

Choose the Right Format

Full-size, refill, and travel formats let you select the option that fits your routine.

<p>Check Local Recycling</p>

Check Local Recycling

Separate packaging components where possible and follow your local recycling guidance.

Our Service

Free U.S. Shipping

Free standard shipping is available to the contiguous United States and Washington, D.C.

5-Business-Day Returns

Request a return within 5 business days after carrier-confirmed delivery. Clearance items are final sale.

Product Concerns

Stop use if irritation occurs and contact support@ddgbeauty.com. Eligible returns follow our Return & Refund Policy.

Customer Support

Pre-sale chat is available 24/7. After-sales requests are handled Monday through Friday, with email replies within 24 hours.