About ddg
Skincare for the skin beneath your makeup.
From everyday SPF to a full makeup look, ddg® brings cleansing and skincare into one daily routine. We make products that remove makeup thoroughly, replenish moisture and leave skin feeling comfortable.
Direction, Dissolve, Glow is our approach: give every step a clear purpose, cleanse away the day, and care for the skin beneath.
Cleanse with purpose
Effective makeup and sunscreen removal, easy rinsing and a comfortable finish. Our cleansing balms bring these priorities together in the first step of your routine.
Keep caring, every day
Our toner, lotion and serum carry that care forward with daily hydration and moisture-barrier support. Each product has a clear role, so you can build a routine that fits your skin.
Science behind your everyday routine
ddg launched in 2021 as part of GENCA Group, a beauty company founded in 2007. The group brings together research, product design, manufacturing and brand operations, with a 4,200 m² research and innovation center in Shanghai.
We bring that expertise to the moments you repeat every day: removing makeup and sunscreen, replenishing moisture and keeping skin comfortable.
Our approach connects formula performance with the experience of using it. Cleansing, texture and daily care each have a clear role in the routine.
Explore the research and people behind GENCA (opens in a new tab)Ingredient expertise across borders
Our formulas draw on an international ingredient network supported by GENCA Group. We select ingredients for their role in the finished formula, bringing cleansing performance, texture and skin comfort together.
Meet selected suppliers behind this network and explore their official websites.
-
Cowick Hall, United Kingdom headquarters source (opens in a new tab)
-
Ludwigshafen, Germany headquarters source (opens in a new tab)
-
Holzminden, Germany headquarters source (opens in a new tab)
-
Essen, Germany headquarters source (opens in a new tab)
-
Vernier, Switzerland headquarters source (opens in a new tab)
-
Kaiseraugst, Switzerland · Maastricht, Netherlands headquarters source (opens in a new tab)
Supplier selection varies by formula. See each ddg product page for ingredient details. Explore the ingredient network behind our brand (opens in a new tab).
Women shaping our future
Our commitment to care extends to the people behind ddg. Within GENCA Group, women’s representation and career development are part of the culture that supports our brand.
Women’s representation and career growth are part of the wider culture behind ddg. At GENCA, our group, women make up 72% of the workforce and 57% of management roles at manager level and above. Management and specialist career paths help employees develop their strengths.
Our group also supports community programs, including initiatives with the China Women’s Development Foundation.
Figures refer to GENCA Group, as published on its corporate website.
Read about women’s leadership and career development (opens in a new tab)Your routine, with ddg
Who is ddg skincare made for?
ddg is made for everyday makeup and SPF routines, from effective cleansing at the end of the day to daily hydration and moisture-barrier care. Choose the products and formats that fit your skin and the way you use them.
How do cleansing and skincare work together?
Our cleansing balms remove makeup and sunscreen. Our toner, lotion and serum provide the hydration and moisturizing steps that follow. Each product has a defined purpose within the same daily routine.
Is ddgbeauty.com the official ddg website?
ddgbeauty.com is the official ddg brand website. ddg also works with authorized distributors and retail partners in different markets; local product availability and services may vary.
What is the connection between ddg and GENCA?
ddg is a skincare brand within GENCA Group. The group was founded in 2007, and ddg launched in 2021. GENCA brings together research, product design, manufacturing and brand operations. ddg brings that foundation to daily cleansing and skincare.
Where can I check a ddg product’s ingredients and directions?
Visit the product page for the format you are buying. You will find its ingredient information, size and how-to-use guidance. For help choosing a product, contact our team.
ddgbeauty.com is operated by Knowhow Biotech Limited. Product and order support: support@ddgbeauty.com.
Find your daily routine
Start with cleansing, then choose the daily care that fits your skin.
Designed around daily life
Daily care includes the details of using a product. Our cleansing balm formats give you practical choices for home, travel and your next refill.
Reuse the Outer Jar
If you already have a compatible cleansing balm jar, choose a refill pod instead of another complete container.
Choose the Right Format
Full-size, refill, and travel formats let you select the option that fits your routine.
Check Local Recycling
Separate packaging components where possible and follow your local recycling guidance.
Reuse the Outer Jar
If you already have a compatible cleansing balm jar, choose a refill pod instead of another complete container.
Choose the Right Format
Full-size, refill, and travel formats let you select the option that fits your routine.
Check Local Recycling
Separate packaging components where possible and follow your local recycling guidance.
Official stores
Our official U.S. shopping channels
Shop directly at ddgbeauty.com or through our official U.S. marketplace storefronts below. Authorized distributors and retail partners serve other markets, with local product availability and services.
Verified marketplace storefrontsEach link opens the official ddg Beauty store.
Our Service
Free U.S. Shipping
Free standard shipping is available to the contiguous United States and Washington, D.C.
14-Day Returns
Request a return within 14 calendar days after carrier-confirmed delivery. Clearance items are final sale.
Product Concerns
Stop use if irritation occurs and contact support@ddgbeauty.com. Eligible returns follow our Return & Refund Policy.
Customer Support
Pre-sale chat is available 24/7. After-sales requests are handled Monday through Friday, with email replies within 24 hours.